Terms of Sale: All orders are subject to availability and confirmation of the order price. The final purchase will only be completed once your payment has cleared in our account. To avoid any complications, please ensure that all details, including your order and delivery address, are correct, as they cannot be changed once the order has been approved and dispatched. If the delivery address provided is incorrect and you request redirection, you will be responsible for any additional charges incurred. We reserve the right to charge a handling fee of up to 30% on returns of correctly supplied goods, subject to the returnable status of the items. While we strive to collaborate with our suppliers to provide the best quality products, we cannot accept responsibility for the quality and standard of a product, as we act as intermediaries and are not the direct manufacturers. It is the customer’s responsibility to ensure the correct product is purchased. Please request specification sheets and certifications before making a purchase. Samples can be arranged for confirmation.

Returns and Exchanges: We reserve the right to charge a handling fee of up to 30% on returns of correctly supplied goods, subject to the returnable status of the items. To ensure a successful purchase, please refer to our website’s sizing guides to ensure the correct sizes are purchased. Returns or exchanges are not accepted for special customer orders, branded items,  Products that were correctly supplied must be returned within 7 days to qualify for a refund or credit. 

Defective Products: We make every effort to ensure that the products we supply are of high quality, free from defects, and in good working order at the time of purchase. If a purchased product has been used according to the correct product usage guidelines and is found to be defective, we will arrange a replacement (with the same or similar product)